Processing
We pack orders within one to two business days. Orders placed on a weekend or holiday go out the next business day.
Where we ship
We ship within the United States. Your shipping options, and any cost, are shown at checkout before you pay.
Delivery and tracking
- Estimated delivery for each option is shown at checkout.
- We email your tracking number as soon as your order ships.
- You can look up any order on our order tracking page with your order number and email.
If something goes wrong
If tracking hasn't updated in five business days, or your package arrives damaged, get in touch with your order number and we'll replace or refund it. A photo of any damage helps us sort it out quickly.
Check your address
Please double-check your shipping address before you pay. Once a label is created, we can't reroute a package. If an order comes back to us as undeliverable, we refund it to your original payment method, minus the original shipping cost.